“Why am I being charged?”

You have been debited according to the VIP subscription plan which you have previously agreed to.

If you're not yet VIP but would like to indluge in the fantastic perks on offer, visit the Membership area of your site profile.

Cancel your subscription via the Membership area of your site profile.

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

Message STOP to 89595 and opt out of any ongoing mobile billing.


Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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“I am trying to pay. Why is my card being declined?”

“How can I pay for membership”

“How do I cancel my subscription?”

“I pay via my mobile phone provider. How do I cancel?”

“What are the benefits of VIP Membership?”

You may have already discovered when attempting to pay that banks intermittently decline payments undertaken through e-commerce sites of a sensitive nature as they undergo processes and checks during the transaction authorisation process. Your upgrade can be allowed through should you contact your bank and notify them that you're aware of the transaction and you which to proceed.

hubpaymt.com is operated by Hubpeople Ireland Limited.
The Greenway, Block C Ardilaun Court, 112-114 St. Stephen’s Green, Dublin 2

Hubpaymt is a first class, digital solution for those looking for online communications and pursuit of romantic relations.

Live Support ChatCall Us +353 1 5740267Contact our team

Submit a query to our team

Charges on your statement which display Hubpaymt as the beneficiary will be as a result of a premium subscription to one of Hubpaymt's dating websites. This subscription you will have opted into in exchange for the advatageous features of VIP membership.

"Why does my bank statement have a charge for hubpaymt.com?"

We can divulge the site relating to your premium subscription once we have searched our database using the email address associated with your account. Please enter the email address that you think you are likely to have used at the time of registration in the field below.